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  • BLCCJ: Delighting Customers in Japan XVIII

BLCCJ: Delighting Customers in Japan XVIII

  • 13 Jun 2019
  • 18:30 - 21:00
  • BNP Paribas office
  • 4


SACCJ is pleased to announce that the Belgian-Luxembourg Chamber of Commerce in Japan (BLCCJ) will be hosting its 18th edition of the annual “Delighting Customers in Japan” business seminar.

Japan is known as one of the most challenging markets in the world. Whether your business is a start-up, long-established, or somewhere in between, you are probably confronted daily with the issue: “how to delight customers?”

Because there is not a single answer to this very fascinating question, the BLCCJ launched in 2001 “Delighting Customers in Japan”, an annual seminar where a number of top executives share their ideas and experiences about the challenges of succeeding in this perplexing market.

Following the great success of the event formula, the BLCCJ is very pleased to organize the 18th edition in 2019, where we will welcome again 3 distinguished speakers who will share with us their strategies, experiences and insights regarding their businesses in Japan: 

Mr. Malik ROUMANE, President & CEO, EDENRED JAPAN (Ticket Restaurant)


Mr. Nicolas VILLEGER, Managing Director Japan and Korea, DFS GROUP LIMITED

The seminar will be followed by an open panel discussion with Q&A, and by a networking cocktail from 20h00 onwards. We hope you can join us!


Date:   Thursday, 13 June 2019

Time:  18:30 – 21:00

-registration from 18:00

-presentations + Q&A  18:30 – 20:00

-networking cocktail 20:00 – 21:00

Venue:  BNP Paribas office (Yaesu North exit Tokyo station – map)

Admission fee:  JPY 5,000 members / JPY 7,000 non-members


Deadline for Registration/Cancellation:   Monday, 3 June*

*Any cancellation after the deadline or no-show will be charged


Payment:  Please pay by PayPal or bank transfer to the following account:

South African Chamber of Commerce in Japan

Bank of Tokyo-Mitsubishi UFJ

Kojimachi Branch

Futsuu account #4558900


Registration:  Please click here


Please note that photos taken at the event may be used for our website, Newsletters and future marketing purposes


The South African Chamber of Commerce in Japan was established in 2008 to promote trade and commerce as well as enhance friendship and cultural understanding between the two nations. The SACCJ strives to be a reliable first point of contact for businesses and individuals related to South Africa in Japan, and to provide our members with access to a wealth of information and contacts to assist in their projects, ventures and businesses.



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